| Issue ID | 1151514 |
| Internal NHTSA # | 10678475 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E550 |
| Model Year | 2010 |
| File date | 02/01/15 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Front air struts suspension failed when car isn't in use. The car was parked in the garage and got down. Part # 212-320-31-38 part # 212-320-32-38 there are a lot of incidents or concern reported with this specific mercedes benz air suspension system. Mercedes benz not cover this issue by manufacture defective or by warranty. Each air strut list price cost is $3,598. 41 for a total quantity for the set $7,196. 82 + tax + installation cost. Incredible and ridiculous highly cost for an air struts set replacement. Please investigate it. I consider that this type of suspension is with a kind of fabric defect not recognize yet by mercedes benz. |
| Vehicle Mileage at Failure | 45600 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CAGUAS, PR |
| VIN pattern | WDDHF7CB7AAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |